1. Remove distractions for you and the Recruiter - Background music, trying to drive while conducting the phone interview, and sitting in a high-traffic area will cause both you and the Recruiter to be distracted. If you have to conduct the interview during normal business hours, go sit in your car and do so. If that is not an option, find an empty conference room (that isn’t already booked) to speak privately without others being able to hear your conversation.
2. Conduct your phone interview from a landline whenever possible - Losing connection during a phone interview is a major distraction and I am noticing it happens more and more these days as fewer people have access to landlines. If you absolutely have to use a mobile phone, test your service by making a call to a friend or family member prior to your interview.
3. Have your resume and the job description handy - “I forget exactly when I worked there. Do you have access to my resume?” I’ve already cautioned against driving while conducting a phone interview so there really is no reason not to have your resume and a copy of the job description handy prior to your call. Take a minute to review it and make a few notes/questions in the margin for you to refer to. I’d even go so far as to use a highlighter to help those items stand out, thereby contributing to a smoother conversation.
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